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Shipping & Returns

Shipping

Handmade products are shipped from US.

Other items are shipped directly from manufacturers/ fulfillment warehouses from other countries.

Shipping to US
Free standard shipping to US addresses. 

  • Most handmade products are shipped from US and takes 5-7 days to arrive by USPS.
  • Products shipped directly from manufacturers/warehouses takes 12-20 days to arrive by USPS. If you order multiple items, your orders will be shipped separately because we don't have all products in one warehouse.

Outside of US
We ship to UK, Australia, Canada and Japan at this time.
Shipping is calculated in your cart.

  • Most handmade products are shipping from US and takes 2 weeks to arrive by Postal Service.
  • Products shipped directly from manufacturers/warehouses takes 2-3 weeks depending on the available shipping options. Sometimes it may take up to 8 weeks, if the products are held at the custom for inspection. If you order multiple items, your orders will be shipped separately because we don't have all products in one warehouse.
  • Please note, you are responsible to pay any fees/taxes when you are importing goods from us.

During holidays, postal service tends to get very slow. Please order early to avoid delivery delay.

Returns

If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply contact us withing 7 days of receipt for return instruction. 

Returned items should be in its unused condition and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 7 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.